Last Updated: September 7, 2024
Learners Pride Institute (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you,” “your”) who visit our website, learners-pride.com (“Website”), or use our services, including mentoring programs and tuition for students from 6th to 12th standards in subjects like Mathematics, English, Bengali, Accounting, Business Studies, Commerce, Auditing, and Taxation (“Services”). This Privacy Policy explains how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our Website or Services, you consent to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Website or Services.
1. Data Controller Information
- Business Name: Learners Pride Institute
- Website: learners-pride.com
- Address: 158A, Picnic Garden Road, Kolkata – 700039, India
- Email: contact@learners-pride.com
2. Data We Collect
We collect various types of personal data to provide and improve our Services, which may include:
- Personal Identification Information: Name, email address, phone number, mailing address, date of birth, etc.
- Academic Information: Information about your grade level, subjects of interest, academic performance, etc.
- Payment Information: Credit/debit card details, bank account information, billing address, and other financial data for payment processing.
- Usage Data: Information about how you use our Website, including IP address, browser type, operating system, pages visited, time spent on pages, and referral URLs.
- Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to collect information about your interactions with our Website. For more details, please refer to our Cookie Policy.
3. How We Use Your Data
We use the collected data for the following purposes:
- To Provide Services: To register you for courses, manage your account, process payments, and deliver our mentoring programs and tuition.
- To Communicate with You: To send you information about your courses, updates, marketing materials, and promotional offers (you may opt-out at any time).
- To Improve Our Services: To analyze user behavior, feedback, and usage patterns to enhance our Website and Services.
- For Legal and Compliance Purposes: To comply with legal obligations, resolve disputes, and enforce our agreements.
4. Legal Basis for Processing Personal Data
We rely on the following legal bases for processing your personal data:
- Consent: Where you have given explicit consent for a specific purpose (e.g., marketing communications).
- Contractual Necessity: To perform a contract with you or take steps at your request prior to entering into a contract.
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that your rights do not override those interests.
5. Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:
- Service Providers: We may share data with trusted third-party vendors who assist us in operating our Website, processing payments, conducting marketing, or providing services to you. These providers are bound by confidentiality agreements.
- Legal Compliance: We may disclose your data if required by law, regulation, court order, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data held by us may be transferred to the buyer.
- With Your Consent: We may share your data with third parties for other purposes with your explicit consent.
6. Data Retention
We retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy or as required by applicable law. When we no longer need to use your data, we will securely delete or anonymize it.
7. Data Security
We implement a variety of security measures to ensure the safety of your personal data, including:
- Encryption: We use SSL (Secure Socket Layer) encryption for all data transmitted between your browser and our servers.
- Access Controls: Access to personal data is restricted to authorized personnel who need it for legitimate business purposes.
- Regular Audits: We conduct regular security audits and assessments to protect against data breaches.
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request the restriction of processing your personal data in certain situations.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have it transferred to another controller.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
- Right to Withdraw Consent: You have the right to withdraw your consent at any time where we rely on your consent to process your personal data.
To exercise any of these rights, please contact us at contact@learners-pride.com.
9. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience and analyze website traffic. By using our Website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
10. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children’s Privacy
Our Services are not directed at individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us immediately, and we will take steps to delete it.
12. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure that adequate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
14. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
- Email: contact@learners-pride.com
- Address: 158A, Picnic Garden Road, Kolkata – 700039, India
By using our Website or Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.